Privacy Policy

Magical Bridge respects your privacy

This Privacy Policy explains how Magical Bridge ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit our website and use our services, including subscribing to our newsletter and purchasing merchandise. By using our website, you agree to the practices described in this policy.

Information we collect

Contact information you provide: email address (for newsletter and order communications), name, shipping address, and phone number when you place an order or contact us.
Account and order data: order history, order numbers, and purchase details necessary to fulfill and manage purchases.
Payment information: we do not store full payment card numbers on our servers. Payment processing is handled by third-party payment processors; see “Third-party services” below.
Log and usage data: automatically collected technical data such as IP address, browser type, pages viewed, and referring/exit pages for site operation and analytics.
Cookies and similar technologies: we use cookies to improve site performance, remember preferences, and provide analytics. You can control cookies via your browser settings.

We use personal information to:

Provide, fulfill, and manage orders and customer support.
Send newsletters, marketing communications, and order-related emails to subscribers (you may opt out at any time).
Improve and personalize our website and services.
Detect, prevent, and address technical issues, fraud, and abuse.
Comply with legal obligations.

Sharing and disclosure

We will never sell your personal information.
We do not share your personal information with third parties for their own marketing purposes.
We may share personal information with service providers who perform services on our behalf (e.g., payment processors, shipping carriers, email delivery providers, hosting providers, and analytics services). These providers are contractually required to protect your information and use it only to provide the contracted services.
We may disclose information if required by law, to comply with a legal process, to protect rights, property, or safety, or in connection with a corporate transaction (e.g., sale, merger, or reorganization). In any such transaction, we will seek to require that buyer(s) honor the commitments in this Privacy Policy.

Third-party services and links

Our website may contain links to third-party sites and services (for example, Wix, Printful, payment, and shipping providers). This Privacy Policy does not apply to those sites; please review their privacy policies before providing personal information.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your rights and choices

Email communications: you can opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us.
Access, correction, deletion: you may request access to, correction of, or deletion of your personal information. We may need to retain certain information for recordkeeping or legal compliance.
Cookies: you can manage or disable cookies in your browser settings, but disabling some cookies may affect site functionality.

If you are located in a jurisdiction with specific privacy rights (for example, the EU or certain U.S. states), you may have additional rights. Contact us to exercise those rights.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under applicable age limits. Children who appear in photos are used with permission, although some may appear in a group shot or in background imagery. If you would like any photo removed for any reason, please contact us and we will remove it.

Contact us

If you have questions, requests, or concerns about this policy or our practices, please contact Magical Bridge at play4all@magicalbridge.org